Sura Hagia Sophia Hotel

Отличный отель. Приветливый персонал. Очень хорошие место расположение, до достопримечательностей рукой подать.

Mawada from reception is really nice also location is good

Mawada and arif from reception were really helful also reyhan was really nice and Emre from the bellteam the location is good and also the hotel was super thanks tp the good staff

Alkan was the best bellboy

The maître d’hotel Yasin is the best. Very friendly and helpful.

The room we got on the 4th floor was not very comfortable. Too small for 3 a family of 3 and 3 luggages. The bed was ok though. No shower but a rather high bathtub. I wonder how elderly people can step in it. The cleaning of the room took too long untill the evening. The tap in the sink was leaking. On the terrace constantly music is playing. That would be ok but it were two songs playing at the same time. They seemed not to hear but as musicians it drived us crazy. Drinks and food were very expensive 10-12 Euro for a beer. A bottle of wine 50 Euro. Getting towels for the swimming pool: reception lady said ‘call 10 minutes before you go to the pool’. Ok I called. Another reception person said ‘we don’t do that. You will get them at the pool’. At the pool the lady said ‘towels must be brought from your room’. Breakfast was very crowdy and chaos. Seems everyone just book room and breakfast. Only few people book half board. No real buffet for dinner. Only a few choices but you can order à la carte. That’s an alternative of course but not really what we expected. In the restaurant street cats come asking for food. Not really expected in a hotel.

I liked the location. Bayram was exceptional in his care, as well as all the cleaning, kitchen and reception staff.