The Ritz-Carlton, Kuala Lumpur

立地

設備が古いのと、外の騒音は残念でした。 バスタブにお湯を溜めたら1泊目は茶色、2泊目は緑色、3泊目はお湯を溜めるのやめました。お風呂に入れなかったのは残念でした。 スイートで楽しみでしたが、そこまでのラグジュアリー館はありませんでした。

We loved the buffet! Variety of food and change of menu daily. The rooms were huge. Comfortable beddings and carpeted flooring. The lobby is beautiful and clean. The toilets had bidets which was very important for us.

We had a disappointing experience with the spa pool during our stay. We were repeatedly asked to leave the spa pool and directed to the "family pool" in the next building. However, upon arriving there, we found that it was not particularly family-friendly at all. The family pool was actually deeper than the spa pool, with a depth of 4.9 feet compared to the spa pool which was 4.5ft. Even as adults we could not reach the bottom. The area was also very exposed to strong winds, making the water extremely cold, and there was no pool heater available. We didn't see other families using the pool during our visit. The only child-friendly facilities provided were a single float for our 6-year-old and a small inflatable baby pool placed at the side, which felt inadequate for a pool that was supposedly designated for families. I hope management will seriously look into this situation and reconsider the current pool rules. The experience left us feeling frustrated and disappointed. Overall, our stay was good and I could have easily given the hotel a perfect 10/10 rating, but because of this experience, I have rated it 9/10 instead. If nothing changes, this may unfortunately be our last visit.

スタッフの方が皆さん丁寧に対応してくださいました。 部屋は清潔で快適に過ごせました。

夜の食事付きで予約をしましたがリストに名前がなかった為、一番奥の席を案内されました。 前の方に空いている席がありましたが、何故か一番奥だったので残念でした。

スタッフの方の対応が丁寧で良かったです。 部屋も清潔で快適に過ごせました。

There local pubs and restaurants walking distance Good spa jacuzzi and swimming pool for pics

Nada all good

التعامل الرائع من جميع الموظفين ورُقي المكان

لا يوجد