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Iftar at Maghrib 19:16 · Suhoor ends Fajr 05:53 · Asia/Singapore
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We had a wonderful stay at Shangri-La Santosa and found it to be an excellent choice for families. The hotel has a relaxed, family-friendly atmosphere, with plenty of facilities and activities that kept everyone entertained. The rooms are a little dated compared to some newer hotels, but they were clean, spacious, and mostly very comfortable, making for a pleasant stay overall. What really stood out was the service. The staff were consistently friendly, welcoming, and happy to help, which made us feel well looked after throughout our visit. Overall, if you're looking for a family-friendly resort with great amenities, pleasant service, and a comfortable stay, Shangri-La Santosa is a fantastic option. We'd happily return.
Good size room, good range for buffet breakfast
Long queues for breakfast Indoor playground was chargeable Bed was slightly hard for my preference
The service here, especially in the restaurants and attending to room cleaning, has fallen away considerably over the years. We have stayed at this hotel many times since 2003. The drop-off in standards is palpable. Staff are fewer on the ground. Venue ‘management level’ staff are poorly trained and, watching staff interactions, one is left with feeling that the culture is not a happy one. It’s really sad. It’s still a Gand old hotel, but that’s about the only reason to stay here now.
The food is okay
A beautiful haven in the heart of Singapore. Good for families; there’s a lovely pool and play-place for children to enjoy.
Would have liked a few breakfast options available for room service. We couldn’t find anywhere to eat between 10am-12pm which was quite frustrating when dealing with a jet lagged toddler. Smoking area is terrible - very far from the hotel, no cover or seating so you are often smoking in the rain.
Had bfst at lobby lounge wt my sisters. We were served by Yamun n her service was outstanding ..she knew the menu well. She was friendly n courteous n was always smiling n helpful. Bfst was amazing n Yamun made it even a lovely experience
Luxurious Accommodation in Tropical Gardens
Pampering Spa Treatments and Fitness Center
Indulge in pampering body treatments at Chi, The Spa, and stay fit at the on-site fitness center.
Diverse Dining Options
Enjoy award-winning Cantonese dishes at Shang Palace, international and Japanese cuisine at The Line and Zeniya Singapore, authentic Southern Italian cuisine at Waterfall Ristorante Italiano, and local heritage fare at The Lobby Lounge by Shangri-La.
Experience the luxury of Shangri-La Singapore with complimentary shuttle service, family-friendly amenities, and a range of facilities for a memorable stay. Book your stay now to enjoy a tropical oasis just minutes away from Orchard Road!
Instant answers from the hotel's own information — ask about prayer rooms, halal food, alcohol policy and more.
Humble Halal is a discovery platform, not a certifier. Confirm specific halal requirements (kitchen, dining, facilities) directly with the hotel before booking.