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★★★★★
The Westin Jakarta
Jl. H.R. Rasuna Said Kav. C-22 A, ID
Prayer times today
Fajr04:45
Dhuhr11:53
Asr15:15
Maghrib17:46
Isha18:56
Iftar at Maghrib 17:46 · Suhoor ends Fajr 04:45 · Asia/Jakarta
Qibla direction
295°
WNW — toward the Kaaba
Luxurious Accommodation with Breathtaking Views
Spectacular Facilities for Relaxation and Wellness
Enjoy the indoor pool, fitness centre, and spa facilities during your stay. Unwind and rejuvenate in style at The Westin Jakarta.
Culinary Delights and Rooftop Dining Experience
Indulge in healthy dishes at various dining outlets. Experience Japanese-Peruvian fine dining at Henshin while sipping cocktails at the alfresco rooftop bar with stunning city views.
Convenient Location and Exceptional Service
Strategically situated in the Setiabudi district, close to the Central Business District, with helpful staff available 24/7 for all your needs. Book now for a memorable stay at The Westin Jakarta.
Amenities
Health or beauty spa nearby Offsite parking discounted rates available Nightclub Fitness facilities (surcharge) Parking Non-smoking rooms Air conditioning Swimming pool Restaurant Room service Family rooms Lift / Elevator Luggage storage Express check-in/check-out Safety deposit box Fax/photocopying Soundproof rooms Facilities for disabled guests
Choose your room
1/5
1/4
1/71/51/4
1/4
1/4
1/4
1/5Guest reviews
What guests liked
Friendly staff Delicious food Great service
Cleanliness8.5
Service9.9
Location9.5
Room Quality9.4
Amenities9.0
Value for Money9.4
Food and Beverage9.5
Overall Experience9.9
D6.0
Danny250923
“WORST EXPERIENCE OF MY LIFE.”
I booked a room Executive, Club lounge access, Guest room. When I checked in, I approached guest service agent Ariza Fadillah. There was no queue when we checked in with him. I told him my room included a lounge. I wanted to check in at the lounge. However, he insisted on checking in on the 52nd floor, not the lounge. I checked in around 2:15 PM, and the deposit payment was at 2:25 PM. He then said the room wasn't ready yet and asked me to wait. He didn't tell me about the hotel's facilities, such as the restaurant, swimming pool, spa, or lounge. I then asked about the hours for afternoon tea, EC, and BF, and he handed me a piece of lounge information. He didn't take the initiative to tell me about the hotel's facilities. I then asked him why I didn't just check in at the lounge. He said I could check in here and in the lounge with unfriendly gesture. He then had a colleague take me to the lounge. We booked a room with a lounge so we could sit down when we checked in because we had a baby with us. However, I had to check in standing with the unfriendly FDA Ariza Fadillah. So we were very disappointed with the first impression given by the front desk agent ariza fadillah. We have all the recorded evidence of our conversations with him. The room was only available at 3:10 PM. There was nothing special in the room, no room upgrade, just be well and unfriendly reception from guest service agent ariza fadillah ruined our mood. All the staff in the lounge provided excellent service, we really appreciate it. Thank you so much. When staying at a hotel, we usually spend money on dinner, the spa, and brunch. However, we didn't do that when we stayed at the Westin because the unfriendly reception from FDA Ariza ruined our mood. You should know that a friendly, sincere, and informative FDA can increase hotel revenue.
K10.0
Krishnan
Everything
Breakfast...less choice on chicken
M9.0
Muhammad Usman
Room was spacious, breakfast great
Some of light switch was already worn out but still functional
K5.0
Kencana
“water in the bath tub was not hot enough”
location
staff during check in was not friendy
D10.0
dreambaliholiday
“GREAT STAY BEST EXPERIENCE IN JAKARTA”
A FUN EXPERIENCE CELEBRATING A BIRTHDAY. Stayed as a Bonvoy guest for the umpteenth time, with many benefits. I asked for a simple birthday note, and to my pleasant surprise, the Westin team provided a beautiful room for my wife's birthday. The lounge facility is one of the best we've ever tried. It was a very enjoyable stay. Thank you very much, Westin team. Adel , Shania , Elprida , Riza dan staff lounge . You all amazing staff
A10.0
Adventure01441472931
“The Westin Jakarta have a best Hospitality!”
best experience ever when i was stay at The Westin Jakarta! they got a wonderfull view and best service, good hospitality! special thanks to Adel who already arrange my dinner and give her best of the best service. will back at this hotel very soon❤️
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