Four Seasons Hotel Seoul

Great location, the most comfortable rooms. Excellent club lounge with the best service, snacks and drinks. H bar was great too!

Check-in was tortuous with a long queue and nowhere to sit. No welcome drink or similar.

The hotel: This was the perfect choice for my first time in Seoul. After doing my research reading through many reviews on different forums, I chose FS due to it's location and reputation for wonderful service. The building is easy to spot and very close to the bus and train station. I arrived very early to this hotel based on my flight schedule from the states, and unfortunately I was not able to check-in early. A small criticism - I was never notified my room was ready (but I already went about my day and dropped my bags off with the bell staff, so a non-issue). Once I was ready to check-in, staff communicated expertly in English and were helpful. The room: I booked a club level, double-bed room. In all honesty, barring the lobby, the hotel is really designed for corporate travelers. I would have loved to see more cultural flair, but it's very business aesthetic. Having said that, the views are incredible, with floor-to-ceiling windows. All appliances were functional, and plenty of space for two travelers. The room was very clean and housekeeping provided daily turndown service. There were no wifi issues during my visit. My mom enjoyed the sitting ledge in the shower after long walking days. Club lounge: This was a real perk during my stay. The lounge had very friendly and accommodating staff. Breakfast had a nice selection of dishes (pastries, regional food, meats, cheeses etc.). The afteroon had a nice tea break. It was great to pop in during the day for a nice respite from sightseeing. The lounge never felt busy or rushed, which I really appreciated. Onsite Restaurants: The breakfast buffet at the Market kitchen is extensive. I'd recommend visiting at least one day to try all the different dishes out. My mom and I visited Maru for afternoon tea. What a delight! Each pastry and small dish was expertly crafted and tasted delicious. I only wish there were more tea selections, but it was a lovely way to spend an afternoon. I dined at Boccalino one night for dinner. The restaurant design is beautiful. While the food was good, I wasn't quite blown away, and there are many other options to dine elsewhere. Charles H. bar is a definite must-do. The cocktails are terrific and so are the small dishes. Staff: Staff really did shine here. I never encountered any language barriers and they always seemed appreciative of the few Korean words I spoke :) Concierge was able to accomodate any dining request I had. Someone would always say hello and smile whenever I walked through the lobby. The area: This hotel is in an excellent location. The airport bus stop is right across the street. Numerous other bus lines also run by the hotel. The Line 5 train is right around the hotel. The trains and buses were easy to use (but I also say this as a NYer with bus and train experience back home). There are palaces and shopping/dining within walking distance. Summary: + Clean + Great area - Can be expensive - Designed for business travelers

Poor service. Bad food in restaurants and limited choice. Breakfast poor selection as most they target korean food guests not international guests plus as 5 stars hotel. Poor language most do not speak English. Its only good for business center visitor but as holiday location is far from center not convenient . Not brought pleasant hotel.

This hotel is in a great location, within walking distance to many iconic sites. We stayed for 6 nights in a club king room. The club lounge experience was good, with staff being attentive and helpful. While good quality, the food offerings in the lounge would benefit from a wider choice as it became a bit repetitive over the 6 days. We had dinner at the Market Kitchen (buffet), and dinner, as well as lunch, at Yu Yuan Chinese restaurant. The staff, particularly Yoona, were very helpful in Yu Yuan. We enjoyed great cocktails at the Charles H bar over 3 nights. The concierge and staff at the door helped us with some restaurant bookings and travel arrangements. We had the opportunity to share our experience with the manager when we saw him the day before we left. Overall, a great experience for our first visit to a Four Seasons hotel.

Great location and the staff were very friendly and helpful. The room was fantastic and the bed extremely comfortable

The price is high. I understand it’s 5* but it still exceeds other 5* hotel prices by quite a bit

새벽에 어머니가 아프셔서 119를 불러 응급실에 다녀오는 상황이 있었는데 바로 체크아웃 시간부터 연장해주시고 직원 모두가 걱정해주셨으며 다음날 체크아웃때도 확인해 주시는등 너무 감동이었습니다. 병간호 때문에 객실 비품도 계속 요청하는 상황이었고 여러모로 감사드립니다.