MarsCity Hotel

Left a week early, couldn't stand it, no money back Sorry, but there is nothing in your hotel! No cafe or restaurant, not even a kitchen where you can cook for yourself. Your bar is absurd? Half of the declared items are not there, the bartender does not understand the word tea and coffee. One time I waited 20 minutes for a cappuccino, I made an order and he just left. Then the girl came in and said he didn't understand me. He didn't understand the word cappuccino? Is he a bartender or a janitor? Half the staff speaks only their own language and don't understand the simplest English words. What are they doing here? Or do you have a Balinese only hotel? There are no lemons in the bar! That's absurd. Half the world drinks tea with lemon. No cookies or chocolates or brownies either. You have nothing to buy at all! Even if one feels like spending money. The store at the entrance is also miserable - just chemical snacks and the same chemical lemonades. There are no cafes, restaurants or normal stores near the hotel! You don't have a washing machine! Which is absurd. What's the point of taking your laundry somewhere and paying for it? There's nothing. Your guests are constantly smoking, shaking off the ashes and spitting on the floor. There is no table or chair in the room where you could work on your computer. There is not even a nightstand where you could put your things so that they do not lie on your useless yellow couch. My dough is piled up on the couch! No kettle! Why not put a kettle in the room so the guest can have tea in the morning? I have been to many hotels and there was a kettle everywhere! The most absurd thing is that you can not eat in the room! Who came up with this and what good is it to you? I, for example, like to eat alone and in silence, but here I can not do it! To be honest, I have not seen such service anywhere, although I have been many places. More precisely, there is no service at all! This is not a hotel, but some kind of lodging. When I arrived from the airport, there was no toilet paper in the room! What the hell is this?! Yesterday, the internet went down. Yes, and this review will go to all booking sites so people don't get screwed up like I did. Get

Well ... Had Short Meeting in Denpasar , Your Hotel seem the nearest one. Your bathroom make me remember with bathroom in the crew cabin of cruiseship😁.... Due the pandemi just put more extra efforts to give your best for customer no matter where are they come from👌 seem your customer mostly student for studytour

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The room rate is not too expensive. The room is slightly different from the pictures that they put in online booking website. I’ve been there twice, the room on the first stay was smelly, but since I just stayed for one night I think it would be fine. The second stay I ask the staff to not giving me the same room as my first stay. And the room on the second stay was better. I didn’t captured the look of the room, but the room was ok, it’s clean, and the aircon is work very well. The pool was small (well what you expecting to a cheap city hotel), but it was good enough, no sunshine in the swimming pool, looks like it’s covered by the building itself.

Crew in this hotel was very nice ( expecially the people on receptionist) but i felt sad with the room. Blanket and towel extremly dirty and stinky and the toothbrush in the room was wet on the top, i think someone already used it before me and the cleaner didnt change it into a new one( that was the worst thing)

I was stay in MarsCity hotel for 1 night. The room is very small but very comfortable, air condition was very cold. Bathroom is very clean but small. There's no aminities in my bathroom except bath towel. Staff not good at all, when I'm check in I lost my time bcs the staff can't use my debit card (I think she is a trainee person), and when I check out, I have to wait so long time.