Grand Hyatt Jakarta

جمال الفندق والموقع ونظافة المكان وتعامل الموظفين

لايوجد

- location - rooms - breakfast spread with authentic Indonesia food

very strategic location and very near to the popular area

nothing

We had a wonderful stay at Grand Hyatt Jakarta. The location is unbeatable, directly opposite Bundaran HI and within walking distance of Plaza Indonesia and Grand Indonesia, making shopping and dining extremely convenient. The room was spacious, comfortable, and very well maintained. The beds were comfortable, housekeeping was excellent, and the overall cleanliness of the hotel was outstanding. The breakfast buffet offered a wide variety of local and international selections, and everything was fresh and delicious. What impressed us most was the service. Every staff member we encountered was friendly, professional, and genuinely helpful. They made us feel welcomed throughout our stay. The facilities were also excellent. Our children particularly enjoyed the swimming pool, which became one of the highlights of the trip. Despite being located in the busy city centre, the hotel provided a relaxing and peaceful environment. Overall, this was one of the best family stays we have had in Jakarta. We would definitely return and highly recommend this hotel to anyone visiting the city for business or leisure.

Nothing – everything exceeded our expectations.

Excellent service, amazing breakfast and wonderful staff. it's always nice to be back. And be remembered! Best hotel in Jakarta

We had a wonderful stay at Grand Hyatt Jakarta and would like to share both our appreciation and some constructive feedback. First, we would like to thank the hotel team for the thoughtful arrangements they made for my wife’s Mother’s Day celebration and our anniversary. The gesture was greatly appreciated and made our stay feel extra special. The room was clean, comfortable, and well maintained. The overall ambiance of the hotel was excellent, creating a relaxing and luxurious atmosphere throughout our stay. We also loved the hotel’s location, with convenient and direct access to Plaza Indonesia, making shopping and dining extremely easy. One area that we feel could be improved is the bathroom flooring. While the marble finish looks beautiful, it becomes very slippery when wet. Our 18-month-old daughter slipped several times in the bathroom, which was concerning and posed a potential safety risk. To make the area safer, we had to cover much of the floor with towels during our stay. We would encourage the hotel to consider additional safety measures, such as anti-slip treatments or non-slip mats, especially for families traveling with young children. Overall, we had a very enjoyable experience and would like to thank the entire team for their hospitality and attention to detail. We look forward to staying with Grand Hyatt Jakarta again in the future.